We offer fast local and international delivery. Shipping typically takes 5–18 business days, depending on your location and the product ordered. You’ll receive a tracking number once your order ships.

We appreciate your patience—it’s how we keep prices low and selection wide.

After placing an order, you’ll receive a confirmation email with a tracking link once it ships. You can also track your order anytime using our Track Order page.

📦 Track Your Order

Enter your order number and email address below to check the status of your shipment.

🔍 To track your order, click the button below:

Track My Order

We typically process and ship orders within 2–5 business days. After that, you’ll receive a tracking link via email.

If you have any issues, please contact us at support@kruworld.com with your order number.

We’re truly sorry if your order arrives damaged or defective.

At Kruworld™, your satisfaction matters.
If this happens, please contact us within 48 hours of delivery at support@kruworld.com, including clear photos of the item, packaging, and shipping label. Once we verify the issue with our supplier, we’ll arrange a replacement, a partial refund, or the most suitable solution.

• Please note:
  Claims are handled in line with our supplier’s policy.
• Resolution may take up to 3–5 business days.
• Refunds are not guaranteed for minor packaging damage or customer misuse.

We’ll always do our best to support you.

Yes, we offer a 14-day return window if you’re not satisfied with your order.

To begin a return or exchange, please email support@kruworld.com within 14 days of delivery.

Please note:

• Items must be unused and in original packaging'
• Customers are responsible for return shipping costs (unless the item is damaged).
• Not all items are eligible for return due to supplier restrictions.
• We’ll guide you through each step and do our best to help.

Our goal is to make sure you’re happy — even when things don’t go perfectly.

Our system begins processing orders quickly to ensure fast delivery.

If you need to cancel or modify your order, please email support@kruworld.com within 6 hours of placing it.

While we cannot guarantee changes, we’ll do our best to help before your order is shipped. Once processing begins, cancellations or modifications may no longer be possible.

Yes, we currently ship to the US, UK, Canada, Australia, New Zealand, Germany, and the Netherlands.

Absolutely! Our checkout is secured with SSL encryption to protect your payment and personal information.