Shipping policy

At Kruworld™, we are committed to delivering quality products to customers across Nigeria in a reliable and timely manner. All orders are processed through trusted logistics partners to ensure safe delivery.

We currently ship only within Nigeria, covering all states nationwide.

• Orders are processed within 1–3 business days after confirmation
• Processing time may be longer during promotions, public holidays, or high-volume periods

Delivery times vary by location:

• Oyo State (Ibadan & environs): 1–2 working days
• Lagos State: 1–3 working days
• Abuja (FCT): 3–5 working days
• South-East & South-South States: 3–5 working days
• Northern States: 3–5 working days

Please note: These are estimates and not guaranteed delivery dates.

Shipping fees are calculated at checkout based on your delivery location and order size.

The final delivery fee will be displayed before payment.

Once your order has been dispatched, you may receive a delivery update or tracking details depending on the courier handling your order.

Delays may occur due to:

• Weather conditions
• Public holidays
• Courier or transit issues
• High order volumes

We appreciate your patience in such cases.

• Please ensure your delivery address and phone number are correct before placing your order
• Address changes must be requested immediately after ordering
• Changes may not be possible once an order has been dispatched.

For assistance, contact us at support@kruworld.com.

All shipping and delivery inquiries should be directed online only via:

• 📧 support@kruworld.com
• 🌐 Contact form on our website

Walk-in visits are not accepted.