Shipping policy

🚚 Shipping Policy
At Kruworldβ„’, we are committed to delivering quality products to customers across Nigeria in a reliable and timely manner. All orders are processed through trusted logistics partners to ensure safe delivery.

πŸ“ Where do you ship?
We currently ship only within Nigeria, covering all states nationwide.

⏱️ Order Processing Time
  • Orders are processed within 1–3 business days after confirmation
  • Processing time may be longer during promotions, public holidays, or high-volume periods
πŸš› Delivery Timeframes (Estimated)

Ibadan City
  • 1–2 business days

Oyo State

  • 1–3 business days

Lagos State

  • 1–3 business days

Ogun, Osun, Kwara & Nearby States

  • 1–3 business days

Abuja, Jos & Northern States

  • 2–4 business days

Akwa Ibom, Cross River & South-South States

  • Β 2–4 business days

Delta, Edo, Enugu, Imo, Abia & Eastern States

  • 2–4 business days
Please note: These are estimates.

πŸ’° Shipping Fees
Shipping fees are calculated at checkout based on your delivery location and order size.
The final delivery fee will be displayed before payment.

πŸ“¦ Tracking
Once your order has been dispatched, you may receive a delivery update or tracking details depending on the courier handling your order.

⚠️ Delivery Delays

Delays may occur due to:

  • Weather conditions
  • Public holidays
  • Courier or transit issues
  • High order volumes
We appreciate your patience in such cases.

🏠 Address Accuracy
  • Please ensure your delivery address and phone number are correct before placing your order
  • Address changes must be requested immediately after ordering
  • Changes may not be possible once an order has been dispatched.
For assistance, contact us atΒ support@kruworld.com.

πŸ“© Customer Support

All shipping and delivery inquiries should be directed online only via:

  • πŸ“§Β support@kruworld.com
  • 🌐 Contact form on our website
Walk-in visits are partially accepted.