Contact information

Contact Us – Kruworld

We are always happy to help!

Have a question about your order, need assistance, or want to learn more about our products? Our friendly support team is here for you.

📩 Email Support

For all inquiries, please reach out to us at support@kruworld.com.

We typically respond within 24–48 hours (Monday–Friday).

📦 Questions About Your Order?

Please include your order number and the email used during checkout when reaching out. This helps us assist you faster.

⏰ Customer Support Hours

Monday–Friday: 9:00 AM–5:00 PM 
Weekends and holidays: Response times may be delayed.

🚚 Returns

If you have concerns about a product, please don't worry; we're happy to help resolve them.
Please review our Refund Policy before submitting a return request.

All return requests are handled via email.

💬 Stay Connected

Follow us and join the Kruworld community:
Instagram—kruworld_store | Facebook—Kruworld | TikTok—@kruworld